There was a change in cruise arrival time and our flight was immediately after it. Cruise was non refundable and the air tickets amendment charges were exorbitant . Thanks for the personal attention and valuable advise given by you which helped me to make change at the nominal cost.
We like relaxed holidays so always prefer to travel on customized holidays. But who will help us in finding train connections , Indian restaurants , taxi services, Night clubs, accurate addresses for tour pick points was our main concern. We went to many travel agents, they were ready to book services but were least interested in helping us in whereabouts of our destination . Thanks to the team they guided us through the important things to do in the city and our stay was a memorable one.
Our company meeting was fixed in advance and due to work pressure I was not able to finalise the things and then I came to know that long weekend holidays has increased the price of airlines and hotels. We thank you for your kind suggestion in finding us near by hotel and alter fight option which was a bit longer duration but did not effect out budget very much. The event has been successful and we are really fond of you capabilities now.
The day we got your introduction mail we were not sure about the kind of service we may expect during our trip to India. But your emails reflected your knowledge and we finally decided to go ahead with you. We are now extremely happy to say that we made a right choice and thank your team for wonderful arrangements during our trip to India.
We never expected … such a discount is available in ***** hotel !!!. We are fond of staying in best hotel of the world and expect these exciting deals in future also.
You really arranged our Kerala trip very well. You communicated with us very well and was available to talk with us all the time. Even with the time difference ( we are in US) you kept us informed well. All the resorts were selected were excellent. Car service and the driver you selected were great. This turned out to be one of the best and memorable trip we have done.. Looking forward for next trip with you.
It’s said “Patience”is a good virtue I agree completely. The way the staff at SAGA handles the customer is amazing. Truly “Professional” but at the same time, there is a touch of “Personal needs” which is a deadly combination. My complements & thanks to both of them. Retain them at any cost.
Our trip to London and Scotland and was wonderful! A big thank you for your all your suggestions and advice as also your prompt service, as usual. By now, we have interacted with you on several occasions and yet, we continue to be impressed by your prompt service. In fact, you have raised the bar for us in our expectations from service providers. Your almost immediate response is what we really appreciate, even if it is an interim reply. Thanks for everything and God willing, we shall get in touch with you again for our next trip............
Our trip to Italy was special on two accounts - one it was our honeymoon - and two and more important - it was the exquisite selection of locations we visited. For the former the credit goes to the both of us:) for the latter - it was the expert guidance of Saga. Looking back, I can only smile with appreciation for the patience exuberated by the Wanderers' team in hearing our requirement and then offering to us the best vacation we had in the last few years (and many more to come).